The high-speed package arrived. Yay! said I.
There were a couple of issues. Namely, the fact that all the manuals were in French, and that even though the salesguy had been told that we already had Sympatico service and wished to keep our e-mail address, we were assigned a new address, and a new user ID. I know how bureaucracy works. We’re likely to lose our current e-mail for a time, if not forever, while they sort things out.
Despite all this, I tried to install it this morning.
The operative word being “tried”, of course.
I wasn’t home when the salesperson originally came to our door. My husband therefore handled the transaction, with the best of intentions. The salesguy took a look at the back of our computer and checked off certain things on the contract, like the fact that we have a USB port.
“We don’t have a USB port,” I said when my husband told me this.
“Sure we do!” HRH said. “The salesguy checked!”
Yeah, well, guess what. The installation software ran a diagnostic on the computer and told me that I couldn’t install my new high speed kit because of two reasons: my hard drive wasn’t big enough, and I had no USB port.
The software doesn’t allow you to choose what hard drive to direct it to. My C drive was partitioned when Skippy constructed my machine, so of course it says it’s smaller than it actually is. I use my new second hard drive for programs now.
So: Sympatico gets called tomorrow. The high speed thing gets cancelled, and I’ll return this useless kit. When I’m ready, I’ll call and upgrade my service myself. I have been promised a new/old computer by the end of February (thank you, Ceri and Scott!); I’ll try again then.
My technical frustration has been assuaged by the production of an entire short story (which means I can take one of my story assignment postcards off my bulletin board), and eleven hundred words of a second new story. And a new version of the anthology proposal. And a glass of champagne celebrating t!‘s 100,000th word of Baker’s 12.
Plus t! said that the whole idea of being a gutsy author was nonsensical, since he had solid support from fellow writing-type friends which filled him with confidence.
Still, I’m vaguely frustrated, for some reason. There’s a warm bath in my future.