This morning I am on a homicidal rampage against HP.

When I got the Mac my printer worked, yay (unlike my previous Windows PCs where I had to install sixty trillion things to get my peripherals to work); no need to install all the HP software that takes up huge amounts of space and that I don’t use. And then I said to someone I’d scan and e-mail them a printed photo. For some reason, that didn’t work at all. The printer says it isn’t connected to the computer when I try to initiate the scan from it; the printer says there’s no scanner hooked up when I try to go at it the other way around. This is hunh?-worthy, because my printer is an all-in-one unit, so if the printer is connected and works, then the scanner is also connected and should work. So last week I finally downloaded the Mac software from HP and installed it. The scan worked. And then the computer froze upon reboot the next morning. But since then there hasn’t been a problem, not that I’ve tried another scan.

Till this morning, when HRH asked me to scan and send an image to him at work.

Nothing works. Nothing. I tried going at it from sixteen different directions. I tried uninstalling and reinstalling four times; now the software and drivers won’t even install without crashing. I downloaded non-HP software that claims it works with my scanner; it doesn’t recognize it.

My research online tells me that an awful lot of people using Macs have the same problem with HP printers of all models and types, despite HP claiming to be fully Mac-compatible. Apparently HP is dreadful in general with their drivers, but even more so with Macs.

Gods-damned HP. Why do I keep buying their products? Why? (Because they’re cheap. And I’m paying for it in other ways.)

This means I may need to need to buy or acquire a third printer within four years. I am not pleased. Although HP was so ashamed of the bashlash they experienced upon the release of Snow Leopard because they’d utterly failed to match the upgrade (they actually told people to buy new printers instead!) that they decided that it would be a good move to develop Snow Leopard-compatible drivers after all, and finally made sure the scanner part of the all-in-one units like the one I have would actually be supported, after ages of ignoring them in the driver updates. So if I upgrade to Snow Leopard, the printer and scanner should work. This is worth thinking about, as Snow Leopard is only $35 and by all reports is very shiny and exciting. Still; I shouldn’t have to upgrade my OS from a perfectly functional release to get my scanner to work. HP should be releasing fully functional updated drivers concurrent with every previous OS upgrade instead of crippled ones that only address one of the functions in an all-in-one.

I can’t even spin to relax because I don’t have spare bobbins, and I can’t go ahead and ply the stuff I’ve got because I still don’t know if I’m using the n-ply or the two-ply for Devon’s wrap.

I had Girl Guide cookies for breakfast. I suspect I’m going to make chocolate chip shortbread cookies very soon, and probably focaccia for lunch. Also, if it’s going to go up to 14 today, would the sun please come out?

rawr rawr rawr. and grump.

Maybe I’ll retake all those awful swatch photos while listening to decent music. I’m not calm enough to open my new freelance assignment and work on it just yet.

2 thoughts on “Gnarr

  1. Amber

    I like the temper tantrum piccy. I just read a new(ish) picture book called “Finn Throws A Fit”. It is appropriate for printer shenanigans.

  2. Autumn Post author

    “And it’s *lovely* rice pudding for dinner again…”

    I’d throw a tantrum myself if I was given rice pudding for dinner — and more than one in a row, as the poem implies? Bleah. I’ve only had one decent rice pudding in my life.


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